Frequently Asked Questions

Find answers to common questions about our premium Apple accessories.

Are Twelve South products compatible with the latest Apple devices?

Yes, we design our accessories specifically for Apple hardware. Please check the compatibility list on each product page for specific model support.

How do I clean my leather BookBook case?

We recommend using a soft, slightly damp cloth. For deeper cleaning, a high-quality leather conditioner can be used to maintain the premium finish.

Do your charging stands include the necessary cables?

Most of our stands are designed to integrate with your original Apple charging cables, though some premium models include built-in power solutions. Check the 'What's in the Box' section for details.

Is the HiRise stand adjustable for different phone cases?

Absolutely. Our HiRise series features adjustable clips and height settings to accommodate most protective cases on the market.

Do you offer a warranty on your electronics?

Yes, all Twelve South products come with a one-year limited warranty against defects in materials and workmanship.

Can I use the AirFly with non-Apple headphones?

Yes, AirFly works with any wireless Bluetooth headphones or earbuds, including Bose, Sony, and Samsung models.